With the software key selected, double-click UninstallString in the right pane. Figure : Uninstall software in Registry Editor.
In the Edit String window, select the entire text in the Value data field. Click Cancel , and then close the Registry Editor window. Figure : Edit String window. In Windows, right-click the Start key to open the Run dialog box. In the Open box, right-click and select Paste. Figure : Run UninstallString. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language.
Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent.
Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number?
Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.
Sample product label. A while ago another computer had the same seemingly unsolveable problem and I wiped it and re-installed the OS and it worked just fine. This is an unusual problem and is why I'm reaching out for help. It is great to have you back and your patience is greatly appreciated.
You can use third-party software removal tools. As informed earlier HP doesn't have a software removal tool. For the wireless printing issue, I recommend you try creating a new user account on the computer and install the printer and check if it helps. Thanks for the great suggestion but it didn't work. If I pull out the ethernet cable from the computer it prints after I re-connect the cable. Several other compuiters can print wirelessly to this printer and the offending computer can print wirelessly to other printers on the network.
This is a real puzzle. Any thoughts?? I recommend you assign a static IP to the printer and check if it helps. Here is how it is done. The current effect after you use this driver removal tool will be similar as if its the first time you install a new driver just like a fresh, clean install of Windows[edit] As with any tool of this kind, we recommend creating a new system restore point before using it.
Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. Level 1. Message 1 of 7. HP Recommended.
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